Healthcare

Enhancing Health Awareness

Reimagine web-portal to reach new audience, and share crucial information about brain stroke

Client SoftServe
Category Healthcare
Year 2020

Enhancing Health Awareness

Overview

Reimagine web-portal to reach new audience, and share crucial information about brain stroke and ways to deal with it.

Role Product Designer
Industry Healthcare, Non-profit
Task Redesign existing mobile application to reach younger audience
Solution Creation of separated educational portal, and updating main foundation's web-page with same visual language.

Discovery

Client appeared with idea of redesign an existing mobile application. It contained useful information about stroke symptoms, the nearest clinics search, and self-check feature represented in test form — Group of Risk test & Knowledge check.

Convincing client to move from app to webpage was smooth — nobody gonna look for such information in Play Store, but search in Google. Also, if you try to look for such materials, first few lines will be useless, so we have a niche to fill with our content and build strong connection between this portal and main web-page.

Finding the right solution requires understanding of the target audience.

Discovery Phase Initial Flowcart


Interpretation

Value Proposition Canvas — perfect tool to convert those insights to content.

Workshop revealed the fact that people struggling for guidance in critical situations and some kind of tutorial what to do, how, and what to expect next.

Persona 1 Persona 2 Value Proposition Canvas


Ideation

With help of Card Sorting, the information Architecture for Educational site was mapped down. This is the key point of this project — the comeliness of the educational web-page was high enough to be just a page with info. We rethought the concept, and integrated content and features into the main website.

According to Poland’s population specific, it will be useful to provide content in few languages, and as a result for bigger number of visitors. The new shape of the page was the hub with the most important links, and contact info.

Information Architecture

Lo-Fi and Mid-Fi Prototypes are great tool to catch all mistakes on the early stage and also communicate ideas to the client and manage their expectations. The Mid-Fi prototype was built using a free UI-kit with preset of components. This trick saved huge amount of hours and helped with finalized designs. Client had access and was able to provide valid content using comments feature in Figma.

Mid-Fi Prototype

In parallel, we researched for existing solutions from similar foundations or social campaigns. The overview of patterns-in-use gave us a vision of what our visual language should be, and what we must avoid, providing smooth experience.

Visual Direction

Design Rules

To avoid common mistakes we followed few rules:

  • Accessibility First — Contrast level AAA
  • Minimum Content — Maximum Value
  • Calm and humane design methodologies
  • Self-supporting design

The last item is the most interesting — foundation has no designer, so they wouldn’t be able to create custom icons or illustrations. We created the list of items that they control and reduced everything that requires designer’s involvement:

  • We use photo, not illustrations
  • We use Material Design icon set only
  • We use Inter font family — elegant, flexible, and free
  • We use a predefined set of colors
  • No shadows on active elements

Style Guidelines


Colors & Typography

Simple color palette assures the contrast consistency among the designs. For specific cases, like background visuals, or soft highlights, we extended the palette with shades of the base colors. Shades used for creating simple color coding for different items — this solution sets regularity in the soft way.

Content is the king, so the typography shouldn’t steal attention. We used only three font weights of Inter Font Family.

Colors and Typography


UI Kit

Without a structured library of components, there is no way to correctly transfer UI principles in such a project. To answer potential questions upfront, I prepared pages with explanatory content for developers.


Final Designs

Final Landing Page Test Result Screen 1 Test Result Screen 2

Summary

Right now design is ready for development and waits for the team to form, but because I’m no longer in the company I’ll not be able to see and guide development as a designer.

Anyway, I can call this project one of the most interesting because of the freedom I got here. Freedom to put constraints on the design approach, to create accessible design that brings value to society.